Shipping policy

 

Our Commitment to You:

At Temptations, we're dedicated to getting your orders to you quickly and safely. We strive for transparency and want you to be fully informed about our shipping process.

Shipping Methods and Costs:

  • Standard Shipping: Our standard shipping option typically takes 5-8 business days for delivery within the contiguous United States. The cost is calculated based on the weight and destination of your order, and will be displayed at checkout.
  • Expedited Shipping: We offer expedited shipping options for faster delivery. Costs and estimated delivery times will be shown at checkout.
  • Local Delivery/Pickup: For our customers in the San Antonio , we offer in-store pickup options. Select this option at checkout.

Order Processing Time:

Most orders are processed within 1-3 business days. You will receive a shipping confirmation email with tracking information once your order has shipped.

 

Shipping Destinations:

We currently ship to all 50 U.S. states and the District of Columbia. We are actively working to expand our shipping options to other regions.

International Shipping:

At this time, we do not offer international shipping. We apologize for any inconvenience.

Order Tracking:

You can track the status of your order through the link provided in your shipping confirmation email.

Lost or Damaged Packages:

We are not responsible for lost or damaged packages once they have been shipped. However, we will do our best to assist you in filing a claim with the carrier. We strongly recommend purchasing shipping insurance for added protection.

Shipping Restrictions:

Some items may have shipping restrictions due to their size, weight, or nature. Any restrictions will be clearly noted on the product page.

Questions?

If you have any questions about our shipping policy or your order, please don't hesitate to contact our customer service team at [email address] or [phone number].

Additional Considerations:

  • Free Shipping Threshold: Consider offering free shipping for orders over a certain amount to incentivize larger purchases.
  • Holiday Shipping: Highlight any special shipping deadlines or promotions during peak holiday seasons.