Refund policy
No Refund Policy for Opened/Used Items
For hygiene and safety reasons, we do not offer refunds or exchanges on any items unless they are defective or significantly not as described in the product listing.
For purchases of Adult Toys, you state the following:
You are at least 18 years of age (21, if required by law in city/state where you reside).
Exceptions:
- Defective Items: If you receive an item that is defective, please contact us within 2 days of receiving your order. We will review your claim and work with you to find a solution.
- Significantly Not as Described: If the item you receive is significantly different from the product description or photos, please contact us within 2 days of receiving your order. We will review your claim and work with you to find a solution.
Important Notes:
- Please Choose Carefully: We encourage you to carefully review the product description, photos, and any relevant information before completing your purchase.
- Contact Us: If you have any questions or concerns about a product, please contact us before placing your order.